Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

Though we make every effort, every item shown is not necessarily in-stock at all times. The shipping time to you may then reflect the delivery time from the manufacturer to us. Your credit card will not be charged until the item is shipped.

We ship Monday through Friday. We do not have "real time" ability to check on hand of stock as the order is placed.

Ordering By Phone

Call us at 989-463-2484, [Hours]. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

Ordering By Fax

Print and fill out an order form. Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Shipping Policies

Kiltie Korner - Alma College is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

When ordering, bear in mind, once the item leaves the store, we unfortunately can only give you a tracking number upon request. As far as location of where you would like your item delivered (ie. back porch, in the garage, etc) that is out of our control as a store. Please be aware of our store hours when you place your order. If you place your order after store hours, the order will not be processed until the next day. *Also note, we ship using UPS, and we can not ship to P.O. boxes.* Any further questions, please feel free to call the store.

Returns

Please take note that other than the Holiday season, we have a two week return policy, starting on the day you order. Special circumstances due to shipping or availability of an item do and will come into play. Please contact the store if you have any questions regarding your shipping time and our return policy. Along with the two week policy, please, leave all tags on items. This ensures all items if returned will be in proper condition to sell. Any exceptions to tags on garments, please contact the store.

Contact Support

Contact us anytime with questions or concerns via email at: astrawn@nebook.com. You can also contact our customer service department at: 989-463-2484